Qualification to be obtained: Basic vocational qualification in information technology support.

Approaches for implementation of the vocational education programme: Modular.

Programme purpose:

The programme purpose is to prepare competitive and qualified specialist in information technologies field and hardware-software provision for personal computer, who has special technical skills required for installation of hardware and operational systems, updating, elimination of errors, optimization, diagnosis and service provision; has essential knowledge on key facts, principles, processes and general concepts in the field, acknowledges required steps to be taken for performing difficult tasks.

Programme duration: – 11 months.

Programme eligibility criteria: basic education.

Expected results:

• A person with the basic vocational qualification in Information Technologies is able to:
• Assemble and set up a personal computer;
• Install peripheral devices;
• Install and set up operational system;
• Install application software;
• Ensure security for operational system;
• Differentiate fundamental principles and types of networks;
• Review layers and relevant ports and protocols operating on those layers in the information exchange models (TCP/IP,OSI) of the network;
• Arrange simple wired and wireless internal network;
• Assess hardware and software risks and define prevention measures;
• Identify hardware and software related problems and eliminate accordingly.

Employment opportunities:

A graduate of the vocational education programme has an opportunity to be employed as a technical support specialist in any public/municipal organization or/and private company, who are using information technologies.